Alternatively, you can try using a different unrelated connection, such as your mobile phone hotspot instead of Wi-Fi. Turn off your router or other internet gateway device, wait a few minutes, and then turn it back on again. While it’s unlikely that an internet connection issue is behind your FaceTime black screen issue, it’s one of the easiest things to check. Video traffic may be blocked for some reason, or the connection quality is so poor that video transmission becomes impossible. In some cases, your internet connection might be the culprit when it comes to a black screen on FaceTime. Reset Your Internet or Try a Different Connection Before you start poking around settings and trying all sorts of technical fixes, check that you or the person on the other end of the line hasn’t left theirs on the MacBook or iOS device, physically blocking FaceTime video.
It’s become popular (and sensible) to put special webcam privacy screens over webcam lenses to prevent spying by hackers. Did Someone Forget Their Privacy Blocker On the Camera Lens?
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